Privacy Policy
This Privacy Policy explains how Rexvato Hotel Apartments (“Rexvato”, “we”, “us”) collects, uses, and protects personal information on rexvato.com.
This policy applies to information collected through our website and communications initiated through our enquiry channels. It does not cover third-party sites you may visit via links (e.g., map providers, booking platforms).
- Website browsing data (basic technical data)
- Enquiry information you submit (contact form/email)
- Operational communications related to your request
- Contact details: name, email, phone (if provided).
- Stay details: dates, guest count, suite preference, special requests.
- Message content: any information you include in the form/email.
- Technical data: IP address, browser type, device info, approximate location (city/region), and pages viewed (via cookies/analytics if enabled).
We aim to collect the minimum necessary to respond and provide service.
Use your contact details and message content to reply, confirm availability, and provide practical guidance.
Use stay details to support check-in instructions, preferences (quiet unit/work setup), and operational communication.
Use aggregated analytics (if enabled) to understand which pages help guests most and to fix usability issues.
Depending on your jurisdiction, we generally process data to:
- Fulfill a request (respond to your enquiry)
- Perform or prepare a contract (stay arrangements)
- Comply with legal obligations (where applicable)
- Legitimate interests (site security and improvements)
- Consent (for non-essential cookies where required)
We do not sell personal information. We may share data with service providers strictly to operate the site and respond to your request, such as:
- Email and hosting providers
- Website analytics providers (if enabled)
- Spam prevention/security tools
These providers are expected to protect data and process it only under instructions.
We keep personal information only as long as needed for the purposes described:
- Enquiries: retained long enough to respond and follow up reasonably.
- Operational communications: retained as needed for service and recordkeeping.
- Analytics: retained in aggregated or pseudonymous form as configured by the analytics provider.
If you want us to delete your enquiry data, contact us (see “Your rights”).
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information.
- Request a copy of your data
- Request corrections
- Request deletion (where applicable)
- Object to certain processing
- Withdraw consent for non-essential cookies
We use reasonable administrative and technical safeguards to protect information. No website can guarantee absolute security, but we aim to reduce risk through access control, secure hosting, and good operational practices.
- Limited access to enquiry messages
- HTTPS hosting (recommended)
- Routine updates and monitoring
We use cookies for essential site functionality and may use analytics cookies if enabled. See our Cookie Policy for details, including how to control cookies.
For privacy questions or requests, contact:
We may ask you to verify identity before fulfilling certain requests.
We may update this policy from time to time. The “Effective date” at the top indicates the latest revision. Material changes will be posted on this page.